Then it appeared in File Explorer, but the drive was not accessible! Also, system reports Windows detected a hard disk problem. I thought there was something wrong with the connection or enclosure, and thus I took out the disk from the enclosure and connected via the SATA cables. This morning I connected the disk to laptop to back up photos, but this drive did not show up in File Explorer. 'This 1TB WD My Passport was bought a couple of years ago and it has been working without any problem still today. How do I recover deleted or lost files from my WD Passport? - 4 Steps.WD My Passport data loss issue overview.